Privacy Policy

Meel Medicose ("MeelMedicose" or "we") takes the privacy of your information seriously. This Privacy Policy ("Policy") outlines the types of personal information we collect through our website (meelmedicose.com) and mobile applications. It also explains how we use, store, and protect your data, and the third parties with whom we may share it.

You are advised to read this Policy carefully before using our website or mobile application.

DEFINITIONS

In this Privacy Policy, the following definitions are used:

• Cookies: Small files placed on your device by our website or app when you visit or use certain features. These allow us to remember your preferences or actions over a period of time.

• Data: This includes personal information (such as name, contact details, financial information, health data), which may allow identification when combined with other data.

• Service Providers: Entities we share your data with to perform specific services on our behalf.

• Partners: Third parties (including affiliated companies or partners) with whom we have contractual relationships and share data for business purposes.

• You or User: The individual accessing our website, mobile app, or using our services.

WHAT DATA DO WE COLLECT?

We collect the following categories of Data for various purposes as outlined below:

• Contact Information: Name, email, phone number, postal address, and other similar contact details.

• Financial Information: Payment methods, transaction details, and related financial information.

• Health Information: Medical history, prescribed treatments, medications, test results, and related health details.

• Technical Information: Device details, IP address, and browsing behavior through cookies, pixels, or similar technologies.

• Transaction Information: Order history, product preferences, and transaction details.

• Personal Information: Age, gender, nationality, and other personal details provided during surveys or registration.

• Loyalty and Program Information: Data related to any loyalty programs, user accounts, or membership details.

HOW WE COLLECT DATA

We collect Data through:

1. Information You Provide: When you register, complete surveys, or conduct transactions on our website or mobile app.
2. Automatic Information: Collected through cookies, pixels, and other technologies to track your usage patterns.
3. Third-Party Interactions: Data received from other platforms, websites, or third-party services you interact with.
4. Communication: If you contact us by email or through our customer support services.

USE OF DATA

We use the Data we collect for the following purposes:

• To fulfill our obligations in providing products or services you request.
• To communicate with you about our products, offers, and services.
• To process transactions and manage payments.
• To enhance your experience by providing personalized recommendations.
• To improve our website, app, and business operations.
• To send you promotional or marketing materials (with your consent).

MINORS

Our website and mobile app are not intended for use by minors (under 18 years). If you are under 18, please use our services only with the involvement of a parent or guardian.

SHARING OF DATA

We may share your Data with:

• Service Providers: Who assist us in processing your data for services such as payments, marketing, and analytics.
• Partners: For joint promotions, product offerings, or services.
• Affiliated Entities: We may share Data with other entities within the Meel Medicose family or partners for operational or promotional purposes.
• Legal Compliance: We may disclose your data when required by law or to comply with legal obligations.

DATA SECURITY

We implement appropriate security measures to protect your Data from unauthorized access, alteration, or loss. These measures include encryption, secure servers, and access controls.

DATA RETENTION

We will retain your Data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the Data is no longer required, it will be deleted or anonymized.

YOUR RIGHTS AND CHOICES

You have the right to:

• Access: Request a copy of your personal data.
• Correction: Correct any inaccurate or incomplete data.
• Withdraw Consent: You can withdraw consent for processing your data at any time.

To exercise these rights, please contact us via email at suresh@meelmedicose.com.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect information on your usage patterns. You can disable cookies in your browser settings, but some features of the website or app may not function properly without them.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Policy on our website and mobile app, and it will take effect immediately. We encourage you to check this Policy regularly.

CONTACT US

If you have any questions or concerns about your privacy or our data practices, please contact us at:

• Email: suresh@meelmedicose.com
• Address: MeelMedicose, Aload Road, Khatushyam Ji Sikar, Rajasthan, India - 302602.

GRIEVANCE OFFICER

For any grievances related to privacy issues, please contact:

• Name: Ms. Suresh Kumar
• Email: suresh@meelmedicose.com
• Address: MeelMedicose, Aload Road, Khatushyam Ji Sikar, Rajasthan, India - 302602.